Services Operation Support
• Oversee Regional supports to GCR and Korea
Revenue and cost outlook
Services Billing and payment
Coordinate with Finance on revenue and expense accrual
any adhoc assignments
To ensure 100% compliances on Schedule of Authorization (SOA) Approval process
margin result align with SOA Approval
• Monitor and Supervisor Billing and Payment Hub
• People Management
Staff Training & Development plan
Coaching
Dalian Operation Support
• Manages specific operational functions for the organization which may include such areas as: communications, recognition, administration and /or office supports
E.g. Lead the following office activities
- Monthly town hall meeting
- EAB committee and submit quarterly office activity plan for approval
- Quarterly Customer Delight Factor publication
Other office administration tasks:
- Vendor management
- Custom clearance formalities
- Coordination on personal and company tax rebate, be the SPOC for any government related issues.
• Determines appropriate support tools, processes needed to support the organization
• Provide support to GM on any Adhoc assignment