Maintain and submit weekly online promotions on the ePublic website.
Responsible for ensuring 100% accuracy of submissions to Legal including all relevant trademarks/birdseed etc.
Assist in managing internal and external customer feedback.
Escalate issues to the Online Helpdesk for logging on Remedy and own until closure, ensuring that the customer raising the issue has been advised of resolution and is satisfied.
Actively participate in identifying the features and functionality that will be required to support the growth of the online business in CNHK.
Review content to be published and provide the quality control on copywriting, messaging and presentation on the web within the global style guidelines.
Receive requests for new content, features or functional online developments throughout the quarter and keep the requestors informed of the outcome of their request.
Monitor the web site daily performing checks on key elements each morning to ensure customer navigation throughwww.dell.comcontent and store
Excellent Excel skills.
Good organizational agility and interpersonal skills to work effectively across functions and lines of business in a virtual organisation.
Spoken and written skills in English and Chinese (Simplified and Traditional)
Knowledge of HTML and Photoshop
Ability to thrive in a fast-paced and demanding environment.