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 美国金融业将把五十万个工作移往海外 |
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valley
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作者：valley 在 海归商务 发贴, 来自【海归网】 http://www.haiguinet.com
U.S. Financial Services Firms to Move More Than 500,000 Jobs Overseas Over The Next Five Years, A.T. Kearney Study Finds
Transfer Represents 8% of Current Workforce and More Than $30 Billion In Annual Savings
NEW YORK, May 2 /CNW/ -- U.S. banks, brokerage firms, insurance companies, mutual funds and other financial services firms are planning torelocate more than 500,000 jobs offshore -- representing eight percent of their workforce -- over the next five years, according to a study conducted by the financial services practice of global management consulting firm A.T. Kearney.
The relocations will involve a wider range of high-end internal functions than have typically been slated for overseas transfers, including financial analysis, research, regulatory reporting, accounting, human resources and graphic design. Until recently, offshore job transfers have primarily focused on back office functions such as data entry, transaction processing and account reconciliation. The relocations are expected to reduce annual operating costs by more than $30 billion, the A.T. Kearney study found.
The study was conducted with approximately 100 financial services firms in the banking, brokerage and insurance sectors, and reflects the opinions of respondents including CEOs, CFOs, chief administrative officers and other senior executives, as well as analysis by A.T. Kearney.
"Any function that does not require face-to-face contact is now perceived as a candidate for offshore relocation," said Andrea Bierce, an authority on offshore relocations and the A.T. Kearney managing director who oversaw the study. "The debate at major financial services companies today is no longer whether to relocate some business functions, but rather which ones and where."
Still, Bierce cautioned that while the trend toward offshoring has accelerated in recent years, A.T. Kearney's research indicates that the effectiveness of these moves is far from certain. Fifty percent of the survey's respondents classified the results of their offshore initiatives as being only "somewhat effective" or "too early to tell."
"It's clear that some financial services companies have experienced formidable challenges deriving all the benefits they hoped to achieve from their offshore initiatives," Bierce said. "Although 50 percent cost reduction can be achieved in many instances, companies need to manage the process transition effectively and establish metrics in the beginning so they can measure the overall effectiveness."
Multiple Country Options for Offshoring
Although current international tensions have raised concerns about moving jobs overseas, Bierce said geopolitical issues so far have not adversely affected the trend to relocate jobs overseas. Indeed, one major financial services company last year decided to move several job functions to India at the height of tensions between that country and Pakistan.
"Most major U.S. financial services companies are increasingly trying to establish a global footprint by maintaining operations in multiple overseas locations. This limits their exposure to any one country and gives them secure disaster recovery capabilities for the various regions they serve," Bierce said.
With management focused on reduced SG&A budgets, more companies are expected to leverage opportunities for labor arbitrage and enhanced service and productivity levels, diversifying their risk among multiple regions around the world. For example, global IT services provider EDS estimates it will have 20,000 employees delivering services across the globe by the end of 2004.
A.T. Kearney believes that determining the optimum offshore location requires assessing a myriad of critical factors, ranging from labor costs to political stability. Using a proprietary scoring methodology, A.T. Kearney ranks India as the preferred country overall for offshore business processing, followed by Canada, Brazil, Mexico, Philippines, Hungary, Ireland, Czech Republic, Australia, Russia and China.
The ranking was determined using a quantitative ????uation tool based on the following criteria:
-- Presence of multinational corporations
-- Degree of information technology and business process maturity
-- Availability of skilled labor
-- Expected future development
-- Scalability of operations
The 11 countries selected were then ranked against three major categories: cost, environment and people.
Although India will likely maintain its lead for the next several years, China is expected to become an increasingly popular location once U.S. financial services firms have the necessary confidence that their intellectual property rights will be safeguarded.
"We already know that one major insurance company is developing an innovative product to protect intellectual property," Bierce said. "As these types of products proliferate, we believe China will make great strides in attracting U.S. financial services companies."
Overview of Marketplace Drivers to Offshoring
A.T. Kearney found that 64 percent of the financial services firms surveyed have already begun to implement offshore business process initiatives, and 57 percent have already engaged or intend to engage outside assistance with these increasingly complex initiatives. Managing the implementation of offshore projects, selecting the location and providers, and identifying which business processes to move offshore are the biggest drivers behind seeking outside assistance.
"While the vast majority of financial institutions surveyed see reduced costs as their primary reason for offshoring, improved productivity and enhanced service quality are secondary drivers," according to Bart Kocha, a vice president who leads A.T. Kearney's enterprise services transformation practice. "Because offshore activity is evolving to include not only traditional back-office functions but also more complex, analytical activities with higher value-added, we are now beginning to see aggressive efforts to capitalize on this trend."
作者：valley 在 海归商务 发贴, 来自【海归网】 http://www.haiguinet.com
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 美国金融业将把五十万个工作移往海外 -- valley - (12100 Byte) 2003-5-03 周六, 05:02 (1241 reads)
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