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 美资软件公司 招聘 英文技术支持工程师（海归背景） |
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symbio2009
头衔: 海归中士
加入时间: 2009/02/02
文章: 11
海归分: 985
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作者：symbio2009 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
公司简介：
Symbio Group provides engineering-focused software development, globalization and testing services that help Fortune 500 companies launch and support products in the global marketplace.
Symbio was founded in 1994 by a group of engineers from one of IBM's international research and development labs, and is now a tightly integrated software foundry that functions as a cost-effective extension of our client's development teams.
Our global presence enables us to utilize worldwide project teams located in offices and development labs around the globe, creating cost and time-to-market benefits for our clients. Working in twelve development centers and offices in the United States and internationally, we have completed over 1,000 projects. Every one of these projects has been a success and more than 90% of our work is with clients whom we've served before.
Clients: Our clients include AOL, CA, Citigroup, IBM,Intel, MasterCard, Mercedes Benz, Microsoft,Nokia, Nortel, Oracle, Palm, Sony, as well as over 200 other leading companies around the world. Locations: United States: Boston, Los Angeles, Seattle, Silicon Valley, Washington DC.
International: Beijing, Ho Chi Minh City, Taipei, Tokyo.
Services: Globalization
Software Development and Maintenance
Quality Assurance and Testing
Technology Deployment and Support
With it rapid development in China, Symbio aggressively expending its presence in China and is now looking for suitable talents to fill the following position for Beijing Symbio. For more information, please review (https://www.symbio-group.com).
招聘职位：English Support Engineer
Qualifications:
Provide technical customer support of IBM products/systems to ensure customer expectations of product and service are satisfied.
Provide basic to complex support for IBM-FileNet customers via live telephone, email, and other support channels as required
Conduct independent case research using company supplied research tools, databa<x>ses, knowledge ba<x>ses, product/system testing, Internet, etc., in order to find solutions to customer reported problems.
Actively participate in team and department level meetings to exchange technical knowledge, case status, etc. via open discussion. Take leadership role to create and conduct transfer of information (TOIs) as required to share information across the team and department, and assist peers as needed.
岗位要求：
1.大学本科以上学历，电子计算机相关专业；
2.娴熟的英语沟通技能，可以通全球英语客户进行无障碍交流；
3.有一年以上的IT工作背景；
4.有较好的客服观念和服务意识。
Additional Remarks: Work hours are Monday – Friday 8:00 a.m. – 5:00 p.m.
PS：您将得到：
全英文的工作环境，出国培训的机会（有护照者优先），公司提供免费的各种培训机会，富有竞争力的薪酬和奖金等。
请将简历投递至：[email protected]
作者：symbio2009 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 美资软件公司 招聘 英文技术支持工程师（海归背景） -- symbio2009 - (2761 Byte) 2009-2-02 周一, 14:49 (2315 reads)
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