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 Technical Lead Engineer (005) |
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sammy
[博客]
[个人文集]
游客
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作者：游客 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
Job Responsibilities:
1.Solve escalation technical case from Front line call agent team
2.conduct technical training for call agent
3.Develop knowledge base and tools
4.Provide support on call agent selection and evaluation.
Job Requirements:
1.Bachelor Degree or above in a technical discipline (e.g., computer science , EE, Engineering, etc.
2.At least 3 years working experience in IT technical support or related job.
3.An deep knowledge of PC, Server product support. 4.Experience with technical training
5.Excellent analytical, interpersonal, communication and problem solving skills
6.Strong initiative and ability to work independently
7.Organized, focused and efficient
8.Ability to cope with pressure
9.Self motivated and driven
10.Strong communication skills, both written and verbal. Proficiency in the Korean language is must. English is an advantage.
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Senior Consultant
大连登龙门 猎头部
Http://www.denglongmen.com
Tel: 0411-84302317 84303517
Fax: 0411-84303967
E-mail:[email protected]
[email protected]
作者：游客 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 Technical Lead Engineer (005) -- sammy - (1089 Byte) 2005-3-28 周一, 15:48 (629 reads)
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